FAQ
Where do you ship ?
We mainly ship all over Canada, the United States & Europe.
But we do ship worldwide
How long is Shipping ?
Since we are from Quebec, orders shipped in Quebec takes approximativly 1-4 days to be delivered.
For the rest of Canada is around 3-8 days.
United States is around 6 days
Europe 10-15 days
Where are your product made ?
All our hair care is made in Canada locally in Quebec, by Women owned lab.
For our accessories : unfornutaly, we don't have the capacities and equipements to hand-made our products. Pixie Woo produces accessories in falicilities in China, which are check and regulated.
I want your products in my store
If you want to buy wholesome from us and become a stockist. Write us a email at info@pixiewooshop.com
Refunds & Returns
Returns are accepted if you are not fully satisfied with our products. Once we receive your return we will inspect it and proceed with a credit as you as soon as possible.
Refunds are not accepted.
Are your packaging sustainable ?
Yes! All our packaging are recyclable. Please recycle. We try to make the best out of our packaging to be as eco-frienly as possible.
PR/Collabs
Please reach out to info@pixiewooshop.com