Pixie Woo FAQ | Answers to your questions

Although several criteria come into play, it is important to choose the size of clips best suited to your hair type. From short, thin hair to thicker hairstyles, at Pixie Woo, we have the clip that suits your hair's reality!

The best clip size is the one that matches your own hair! This is why Pixie Woo offers a wide variety of sizes (mini, small, medium, large and XL clips) for maximum choice in each of our collections.

Known for providing effective grip, claw-shaped hair clips adapt well to all hairstyles, in addition to remaining comfortable for your hair. With a design designed for optimal hold, our clips are also designed to protect your hair and keep it healthy!

In addition to being designed and designed for maximum comfort, our acetate cellulose hair clips have thermoflexible properties allowing them to adapt to any type of hair, without damaging it.

Looking for inspiration for original hairstyles to create with pliers? Subscribe to our Instagram page, and discover the trends of the moment for a look that suits you!

To hold a hairstyle with a bun in place, larger clips are recommended. Opt for wide or extra-large hair clips. As an alternative to clips, our mulberry silk scrunchies are also a great choice for holding your bun in style.

For long, thick hair, large claw hair clips (M, L or XL) are generally preferred. They will provide maximum hold, without damaging your hair.

For short, fine hair, smaller size clips (mini, small or medium) should be considered. They will allow an effective and stylish hairstyle, while maintaining maximum comfort.

Large clips (or even XL hair clips) are usually the best choice for styling your curly hair with lots of volume.

Our hair clips are made of cellulose acetate, a material known for its strong, flexible, and durable properties.

In addition to our durable pliers made from environmentally friendly material (cellulose acetate), our company advocates an approach where style is perfectly combined with our eco-responsible conscience.

Our commitment is to offer you the most durable hair clips on the market. From design to manufacturing, no detail is left to chance. With a material thickness of 3 mm, above average, we are able to guarantee you hair clips that are both resistant and reliable.

Depending on the rules of our warranty policy, each customer is entitled to a replacement, where applicable. See details to learn more.

Made from cellulose acetate, our hair clips are more environmentally friendly but also more durable and flexible than traditional plastic clips. Here are some good tips for optimal maintenance: Avoid submerging the pliers in water for an extended period of time; Be careful not to leave your pliers in the sun or in your car on hotter days, while also avoiding high temperatures extreme cold;Has your pliers stretched too much over time? This can be fixed with a hot water bath. Write to us for more details about this.

Covering any manufacturing defect that may have inadvertently escaped the rigorous examination of our quality assurance team, our 6-month warranty is among the best in the industry in this area. A great example of our commitment to quality!

With any purchase of $50 or more, you can benefit from our free delivery throughout Canada and the United States.

Once your order is confirmed, please allow an approximate delay of: 1 to 4 business days for the province of Quebec; 2 to 5 business days elsewhere in Canada; and 3 to 7 business days for orders shipped to the United States.

Faithful to our commitment to maintaining an environmentally friendly and sustainable approach, we advocate the use of eco-responsible packaging, while ensuring that your package arrives intact.

Yes, consult our returns and exchanges policy to learn more about the different terms and conditions.

At Pixie Woo, we are committed to helping you keep your hair vibrant and in excellent health. In this sense, our hair care products are natural, vegan and designed in Quebec using simple, quality ingredients.

Everyone has their own routine! Discover the benefits of our fortifying scalp oil, our hair mask for brilliantly shiny hair, or our leave-in conditioner, and create a routine that suits you!

Totally! Without any animal cruelty, our products are also certified vegan and natural.

Our hair care collection is proudly made in Quebec, with top quality ingredients.

Absolutely! You benefit from quality, vegan, natural and cruelty-free products.

Pixie Woo is proud to be a Quebec women's company based in Montreal, Canada, for whom quality and sustainability are an integral part of the values ​​put forward.

Of course! In increments of $10, $25, $50 or $100, choose the amount of your choice and please someone precious to you with a Pixie Woo gift certificate. For a sure-to-be successful gift!

Would you like to know our best offers?  The Pixie Woo Discounts & Events page allows you to discover the best ways to save, while enjoying your favorite products and seasonal collections.

In addition to being able to make your purchases directly online, we also invite you to come see us in person at one of our 2 stores (Laurier Québec and Blainville), or to consult the interactive list bringing together all our retailers through Canada and the United States.

Absolutely, simply complete the online form to submit your official application to become an ambassador for our brand and the various Pixie Woo products.