Everything You Need to Know Before your best hair day
Which size should I choose?
It depends on your hair length and thickness. Smaller clips are perfect for fine hair and half-up styles, medium clips suit most hair types every day, and our Large and XL clips are designed for long, thick and voluminous hair. For exact dimensions, see our size chart.
Will it hold thick hair?
Yes! Our Large and XL clips are specially designed for long, voluminous and thick hair, giving you a secure hold that lasts all day.
Will the clip pull or damage my hair?
Our claw clips are designed to give a secure grip without pulling or slipping, so you can wear them comfortably all day.
Why does my clip look slightly different from the photo?
Our cellulose acetate clips are handcrafted, so slight variations in colour, pattern and tooth alignment are completely normal. They make every clip one of a kind.
Is my clip covered by a warranty?
Yes. All our products are covered by a 1-year warranty against manufacturer defects. If the spring of your bio-acetate clip ever breaks, simply email us at info@pixiewooshop.com and we'll send you a new spring free of charge. Learn more on our warranty page.
How do I keep my clip in great shape?
Avoid prolonged exposure to heat, which can stretch the prongs, and don't leave the metal spring wet for more than 30 minutes. If the prongs loosen, soak the clip in warm water for 5 to 10 minutes and let it cool for 30 minutes before wearing it again.
Can I return or exchange my clip?
Of course. Accessories can be returned within 30 days for store credit, and exchanges are free. Simply email us at info@pixiewooshop.com with your order number to get started.